Return Policy

7-Day Return Window

We offer a 7-day return policy from the date of delivery. If you are not satisfied with your purchase, you may return it for an exchange or store credit.

Eligible for Return

  • Item received is different from what was ordered
  • Item has a manufacturing defect
  • Item arrived damaged due to shipping

Not Eligible for Return

  • Items returned after 7 days of delivery
  • Items showing signs of wear or use
  • Items without original packaging
  • Items damaged due to misuse

How to Initiate a Return

  1. Contact us via WhatsApp or email within 7 days of delivery
  2. Provide your order ID and a brief description of the issue
  3. Send photos of the item if it arrived damaged
  4. Our team will respond within 24 hours with instructions

Refunds

Approved returns will be processed as store credit or exchange. Cash refunds are issued only for items that arrive damaged or are significantly different from the description. Refund processing takes 5–7 business days.

To initiate a return, contact us or WhatsApp us at +94 72 421 8840.